THE BUSINESS PSYCHOLOGIST · MIND LOGISTICS
Training that builds real capability —
not just compliance.
Most workplace mental health training ticks a box. People sit through it, nod along, and walk out with no idea what to actually do when something goes wrong.
These programs are different. Built by a registered psychologist with 20 years across clinical, forensic, and organisational settings — and delivered in a way that makes people think, not just listen.
THE CASE FOR TRAINING
Your organisation has policies.
Your people need practice.
A mental health policy tells people what the organisation values. Training gives them the skills to act on it — especially in the moments that matter most.
A manager who doesn't know what to say when someone discloses won't say the right thing because there's a policy on the intranet. A team leader who has never been trained in occupational violence response won't manage the aftermath well because HR wrote a procedure.
The gap between having the right framework and having people who can operate inside it confidently — that's what this training closes.
WHAT MAKES THIS DIFFERENT
Designed by a psychologist.
Delivered like one.
EVIDENCE BASED
Every program draws on clinical psychology, neuroscience, and WHS legislation — not motivational frameworks or generic wellbeing content.
SECTOR-AWARE
Tailored to the actual pressures of your industry — professional services, health, aged care, community services, emergency services, and government.
PRACTICALLY GROUNDED
Participants leave knowing what to do — specific language, clear processes, and the confidence to use them. Not awareness. Capability.
GENUINELY ENGAGING
Delivered by a psychologist who has worked in complex, high-pressure environments — and knows the difference between a training room and the real thing.
TRAINING PROGRAMS
Variety of programs. Every format designed to build what your team actually needs.
All programs available in-person and online, in formats from 90 minutes to full day. Can't find what you need? Every program can be customised for your sector and specific risk profile.
Some of our most popular programs:
Managing Mental Health Disclosures at Work
PROGRAM 1
What to say, what not to say, and what your obligations are — in the moment that matters most.
When a team member discloses a mental health issue, most managers freeze, deflect, or overcorrect. None of those responses help — and some cause real harm. This program gives leaders and managers a clear, practical process for navigating mental health disclosures confidently: how to respond in the moment, what to document, when to escalate, and how to support someone without taking on clinical responsibility. Built around a practical if/then decision framework and grounded in the Just Culture approach.
MOST POPULAR
DELIVERY FORMATS
90 min · 2 hrs · 2.5 hrs · Half day · Full day
In-person or online
BEST FOR
People leaders · HR & WHS teams · Practice managers · Allied health, legal & community services · Operational and frontline managers
From $1,500 (90-min)
to $3,700 (full day)
INVESTMENT
Custom delivery and multi-session packages available on enquiry.
PROGRAM 2
Performance Management as Psychosocial Risk
Deferred performance management isn't just a leadership failure. Under WHS positive duty, it's a psychosocial hazard.
Most organisations have performance management processes. Very few have leaders who understand what happens neurologically when those conversations go wrong — or why avoiding them creates a risk that sits on nobody's register. Using the SCARF model (Status, Certainty, Autonomy, Relatedness, Fairness), participants learn why performance conversations trigger threat responses, how deferred or avoidant management creates cumulative psychosocial harm, and how to build a performance culture that is both accountable and psychologically safe. Grounded in the Just Culture framework and WHS positive duty obligations.
NEW
DELIVERY FORMATS
2 hours · Half day · Full day
In-person or online
BEST FOR
HR & WHS leaders · Managing partners · Operations managers · Post-Review capability build
From $1,800 (2 hours)
to $3,700 (full day)
INVESTMENT
Particularly effective as a follow-on from a Psychosocial Risk & Protection Review — when the risk has been identified, this program builds the capability to address it.
PROGRAM 3
Confident Conversations
A 90-minute session for leaders who know the conversation needs to happen — and keep finding reasons not to have it.
Most leaders don't avoid difficult conversations because they don't care. They avoid them because the last one went badly, or because they don't know how to have it without triggering a defensive response, a disclosure, or a grievance. Confident Conversations gives leaders a practical framework using the SCARF model — understanding why these conversations feel threatening, how to reduce the threat response before it derails the conversation, and how to approach difficult topics with genuine curiosity rather than defensiveness or avoidance.
Fast. Practical. High impact. Designed to be delivered in a single session without requiring a full day out of the business.
NEW - FAST SELL
DELIVERY FORMATS
90 minutes · up to 25 people
In-person or online
BEST FOR
Leadership teams · Practice managers · Any team where difficult conversations are being avoided
From $1,500
Travel costs apply outside of SEQ
INVESTMENT
Often booked as a first engagement — teams that complete Confident Conversations frequently progress to the full Performance Management as Psychosocial Risk program.
CUSTOMISATION
Not sure which program fits?
Most organisations need something tailored.
Every program can be customised to your sector, team size, specific risk profile, and existing training context. Multi-program packages are available for organisations wanting to build capability across several areas — with bundled pricing and a coordinated delivery plan.
If you're working through a psychosocial risk management process, training can be integrated with a Workplace Pressure Scan or Psychosocial Risk & Protection Review to ensure your team's capability matches your identified risk controls.
TRAINING PROGRAMS
Built for organisations where
people are the work.
Professional services - legal, financial,
accounting
Health and allied health practices
Aged care and disability services
NDIS Providers
Community services and not-for
-profit
Government agencies and public
sector
Emergency services and high exposure
workers
HR, WHS & people & Culture teams
Education and early childhood services
Construction and utilities
Trades and small too medium businesses
Retail services and hospitality
Delivered Gold Coast, Brisbane, and regional Queensland in-person. Available nationally online. Interstate in-person delivery considered for multi-session engagements — enquire for availability.

ABOUT YOUR FACILITATOR
A registered psychologist who has worked on all sides of this.
Tenneile Manenti is a registered psychologist with more than 20 years of experience across clinical, forensic, and organisational psychology, including senior leadership roles in emergency services.
She has designed and delivered psychosocial risk training for national security clients, built integrated mental health strategies for complex volunteer-based workforces, led large-scale leadership and safety culture programs across multiple countries, and treated the clinical consequences of systems that got this wrong.
That combination — administrator, clinician, facilitator — is what makes this training different. She is not teaching theory. She is teaching from the rooms she has actually sat in.
Registered Psychologist
AHPRA PSY0001624321
Master of Organisational Psychology
20+ years clinical, forensic & organisational experience
Former Director of Health & Safety
(NSW Government)
TRAINING ENQUIRY
Enquire about training.
Tell us about your organisation and what you're looking for — we'll come back to you within two business days with the right options.
Not sure where to start?
Book a free 30-minute Discovery Call. We'll talk through what your organisation is dealing with and work out which program — or combination of programs — fits best.
Check out our Workplace Psychology Services for more ways we offer organisational support
All enquiries responded to within 2 business days.

